Software That Works is a series about the gap between technical capability and actual usefulness. The notes follow the places where software becomes slower, more confusing, more extractive, or more loyal to the company’s incentives than to the user’s task.
The series is not a nostalgia project. It is an attempt to name what good software still owes the person using it.
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What Is the Last Good Software You Used? A note on why modern software can be technically sophisticated and still fail the person using it.
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Anthropic Is a Model Company Pretending to Be a Product Company A note on the difference between building a powerful AI model and building dependable software around it.